Support
Help Center
Answers to the questions parents ask us most — plus how to reach a real human on our team.
Frequently asked questions
Standard shipping arrives in 3–5 business days on orders over $50 (free); under $50 it's a flat $4.99. Orders placed before 2 PM ship the same day in this demo scenario.
Gentle-use items can be returned within 30 days for a full refund — even opened, because we know skin reactions only show up after real use.
Every formula is designed for delicate skin and screened against our Never List. For babies under 3 months, we still recommend a patch test and a quick word with your pediatrician.
Our Sensitive line is fully fragrance-free. Our scented bath products use only verified gentle scents — never synthetic fragrance blends.
Yes — the demo spec is 100% plant-based fibers, plastic-free, and compostable in home composting where accepted.
In this fictional scenario, our demo range is 'carried' at Amazon, Target, and Walmart — see the retailers listed on this page.
Subscribe to any product for 5% off and a schedule you choose; pause, swap, or cancel anytime from your account. (Demo feature.)
Email hello@babeeusa.example or call +1 (555) 010-2027, Monday–Friday, 9 AM–5 PM. A real person answers in this imaginary company.
Contact us
Monday–Friday, 9 AM–5 PM. A real person answers in this imaginary company.
Where to buy
In this fictional scenario, the demo range is carried at these retailers (links open their real homepages).
Privacy Policy
We collect only what the demo needs: the email you give the newsletter form and a cart saved in your own browser. Nothing is sold, shared, or sent to advertisers. This is sample policy text for a concept store.
You can request removal of your email at any time by contacting us — we'll delete it from the subscriber list within one business day.
Terms of Service
This demo store exists to demonstrate a storefront concept. No real orders are fulfilled, no payments are processed, and no products are physically shipped.
Content on this site is provided as-is for demonstration. Product claims, prices, and reviews are fictional sample data.
Web Accessibility
We aim for WCAG 2.1 AA on this storefront: keyboard-navigable menus and cart, visible focus states, alt text on meaningful images, and reduced-motion support. If something is hard to use, tell us and we'll fix it.
CA Transparency Act
Sample statement: this demo store does not sell or share personal information as defined by the California Consumer Privacy Act. The only personal data stored is the email address you voluntarily provide to the newsletter.